Restaurant Terms & Conditions

Effective Date: July 22, 2026

These Terms & Conditions govern your use of the Taste of Chennai website, mobile application, and online ordering services. By accessing our services or placing an order, you agree to these terms.

1. About Us

Taste of Chennai is a South Indian restaurant located in Calgary, Alberta, offering dine-in, pickup, delivery, catering, and online ordering services.

2. Acceptance of Terms

By using our website, mobile application, or placing an order, you confirm that you have read, understood, and agree to these Terms & Conditions.

3. Orders

All orders are subject to acceptance and product availability.

Once an order has been confirmed, it may not be possible to modify or cancel it after preparation has begun.

We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, unavailable items, or other operational reasons.

4. Pricing

All prices are listed in Canadian Dollars (CAD).

Prices, promotions, and menu items may change without prior notice.

Applicable taxes, delivery fees, and service charges will be added during checkout where required.

5. Payments

We accept approved payment methods offered through our website, mobile application, and in-store.

Orders may require full payment before preparation begins.

6. Pickup Orders

Please arrive during your selected pickup time.

We are not responsible for any decline in food quality if pickup is significantly delayed after your order is ready.

7. Delivery Orders

Delivery times are estimated and may vary due to traffic, weather, or high order volumes.

Please ensure the delivery address and contact information are accurate.

Someone must be available to receive the order.

8. Food Allergies

Our kitchen prepares foods that may contain or come into contact with:

Dairy

Eggs

Peanuts

Tree nuts

Soy

Wheat (Gluten)

Sesame

Fish

Shellfish

If you have food allergies or dietary restrictions, please inform us before placing your order.

While we take reasonable precautions, we cannot guarantee a completely allergen-free environment.

9. Menu Availability

Certain menu items may be unavailable due to ingredient availability or seasonal changes. We reserve the right to substitute or discontinue menu items without notice.

10. Promotions & Discounts

Promotional offers cannot be combined unless specifically stated.

Coupons have no cash value.

We reserve the right to modify or discontinue promotions at any time.

11. Gift Cards & Loyalty Programs

If offered:

Gift cards are non-refundable and cannot be redeemed for cash unless required by law.

Loyalty rewards may expire according to program rules.

12. Refund Policy

Refunds or replacements may be provided at our discretion if:

The incorrect order was delivered.

Food quality does not meet reasonable expectations.

An order cannot be fulfilled.

Requests should be reported as soon as possible after receiving the order.

13. User Accounts

If you create an account, you are responsible for:

Maintaining account confidentiality.

Keeping your password secure.

Providing accurate account information.

14. Intellectual Property

All website content, including text, images, logos, menus, and graphics, is the property of Taste of Chennai or its licensors and may not be copied or reproduced without written permission.

15. Limitation of Liability

To the maximum extent permitted by law, Taste of Chennai shall not be liable for:

Indirect or consequential damages.

Delays beyond our reasonable control.

Service interruptions.

Temporary website or mobile application unavailability.

Our liability is limited to the value of the affected order.

16. Changes to These Terms

We may update these Terms & Conditions at any time. Updated versions will be posted on our website with a revised Effective Date.

17. Contact Us

Taste of Chennai

119-55 Westwinds Crescent NE

Calgary, Alberta T3J 5H2

Phone: (403) 293-0775

Email: kavfoodcorp@gmail.com

For restaurant hours, menu, or online ordering, visit: https://tasteofchennai.ca/